Privacy Policy
Thank you for visiting our website.
The purpose of this privacy policy is to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practices are in accordance with the legal provisions of the Swiss Federal Law on Data Protection (DSG) and the EU General Data Protection Regulation (GDPR). The following privacy policy serves to fulfill the information obligations arising from the DSG and the GDPR. These can be found, for example, in Art. 8 ff. DSG as well as Art. 13 ff. of the GDPR.
The owner or controller within the meaning of Art. 3 letter i DSG or Art. 4 No. 7 DSGVO is the person who alone or jointly with others decides on the purposes and means of the processing of personal data. The controller within the meaning of Art. 4 No. 7 DSGVO is also the recipient of the personal data within the meaning of Art. 4 No. 9 DSGVO. Any third-party recipients are identified separately.
In relation to our website is the owner or person responsible:
Hotel Eggishorn
Family Stefan Imhasly - Exer
CH-3984 Fiesch-Fiescheralp
E-Mail: info@hotel-eggishorn.ch
You can exercise the following rights at any time by contacting our data protection officer:
If you have given us consent, you can revoke this at any time with effect for the future.
You can complain to a supervisory authority at any time, e.g. to the competent supervisory authority in the federal state in which you reside or to the authority responsible for us as the responsible body.
Each time you access our website, our system automatically collects data and information from the device (e.g. computer, cell phone, tablet, etc.) used to access it.
(1) Information about the type and version of browser used;
(2) the operating system of the accessing computer;
(3) host name of the accessing computer;
(4) the IP address of the accessing computer;
(5) date and time of access;
(6) websites accessed and resources (images, files, other page content) on our website;
(7) websites from which the user's system accessed our website (referrer tracking);
(8) message as to whether the access was successful;
(9) amount of data transmitted
This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual visitors to the website cannot be identified.
Personal data is processed in compliance with the principle of legality (Art. 4 DPA) and the principle of good faith (Art. 2 CC) as well as Art. 6 para. 1 lit. f GDPR (legitimate interest).
The temporary (automated) storage of data is necessary for the course of a website visit to enable the provision of the website. The storage and processing of personal data is also carried out to maintain the compatibility of our website for as many visitors as possible and to combat misuse and eliminate malfunctions. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our information technology systems.
The deletion of the aforementioned technical data takes place as soon as they are no longer necessary to ensure the compatibility of the website for all visitors, but no later than 3 months after access to our website.
You may object to the processing at any time in accordance with Article 21 of the GDPR and request the deletion of the data in accordance with Article 17 of the GDPR. You can find out what rights you have and how to exercise them in the bottom section of this privacy policy.
Our site offers you various functions, during the use of which personal data is collected, processed and stored by us. In the following, we explain what happens with this data:
The data you entered in our contact forms, which you entered in the input mask of the contact form.
Personal data is processed in accordance with the principle of legality (Art. 4 DSG) and the principle of good faith (Art. 2 ZGB) as well as Art. 6 para. 1 lit. a GDPR (consent by unambiguous confirming action or behavior).
We use the data collected via our contact form(s) exclusively for processing the specific contact request received via the contact form. Please note that we may also send you e-mails to the address you have provided in order to fulfill your contact request. This has the purpose that you receive a confirmation from us that your request has been correctly forwarded to us. However, sending this confirmation e-mail is not obligatory for us and serves only for your information.
After processing your request, the collected data will be deleted immediately, unless there are legal retention periods.
You may object to the processing at any time in accordance with Article 21 of the GDPR and request the deletion of the data in accordance with Article 17 of the GDPR. You can find out what rights you have and how to exercise them in the bottom section of this privacy policy.
The use of the contact forms is on a voluntary basis. You are not obliged to contact us via the contact form, but can also use the other contact options offered on our website. If you wish to use our contact form, you must fill in the fields marked as mandatory. If you do not fill in the mandatory fields of the contact form, you will either not be able to send the request or we will not be able to process your request due to missing information.
Personal data is processed in compliance with the principle of legality (Art. 4 DPA) and the principle of good faith (Art. 2 CC).
Sharing information with third parties depends on the scope of our website's activities or offerings or our business model described below.
As a matter of principle, we only keep your data for as long as necessary and treat it confidentially. Exceptions to this are the transfer of personal data to collection service providers, to public bodies and authorities as well as to private individuals who have a right to it due to legal regulations, court decisions or official orders, as well as the transfer to authorities for the purpose of initiating legal proceedings or to enforce the law if our legally protected rights are attacked.
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
The purpose of data processing is to evaluate the use of the website and compile reports on website activity. Based on the use of the website and the internet, other related services are then provided.
The legal basis for the data processing is your consent to the use of cookies and web tracking in our information banner (consent by unambiguous confirmation of an action or behavior) in accordance with Art. 13 para. 1 DSG and Art. 6 para. 1 lit. a GDPR.
The recipient of the data is Google as an order processor. For this purpose, we have concluded the corresponding order processing agreement with Google.
The data is deleted as soon as it is no longer required for our recording purposes.
Google processes your data in the USA and has submitted to the EU_US Privacy Shield. We have also concluded standard data protection clauses with Google for the use of Google Analytics.
The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may lead to functional restrictions on the website.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser Add On to disable Google Analytics.
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.
With the help of the tracking tool Google Analytics, the behavior of visitors to the website can be evaluated and interests can be analyzed. For this purpose, we create a pseudonymous user profile.
On this website we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This enables us to display interactive maps directly on the website and to provide you with convenient use of the map function.
You can find more information about data processing by Google in the Google Privacy Policy. There you can also change your personal privacy settings in the Privacy Center.
For detailed instructions on how to manage your own data in conjunction with Google products, click here.
The legal basis for the transfer of personal data is your consent pursuant to Art. 4 para. 5 DSG or Art. 13 para. 2 DSG and according to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have made on our website.
By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account.
If you do not want the assignment to your profile at Google, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
We do not collect any personal data through the integration of Google Maps.
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website or only to a limited extent.
The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may lead to functional restrictions on the website.
We use on our site the service Google Tag Manager of the company Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: http: //www.google.com/ (hereinafter: Google Tag Manager). Google Tag Manager provides a technical platform for the execution and bundling of other web services and web tracking programs by means of so-called "tags". In this context, Google Tag Manager stores cookies on your computer and analyzes your browsing behavior (so-called "tracking"), provided that web tracking tools are executed with Google Tag Manager. This data sent by the individual tags integrated in Google Tag Manager is merged, stored and processed by Google Tag Manager under a uniform user interface. All integrated "tags" are listed separately again in this privacy policy. Further information on the data protection of the tools integrated in Google Tag Manager can be found in the respective section of this data protection declaration. When using our website with activated integration of Google Tag Manager tags, data, such as in particular your IP address and your user activities, are transmitted to servers of Google Ireland Limited. For the web services integrated by means of Google Tag Manager, the regulations in the corresponding section of this data protection declaration apply. The tracking tools used in the Google Tag Manager ensure that the IP address is anonymized before transmission by the Google Tag Manager by means of IP anonymization of the source code. The Google Tag Manager is thereby only able to record IP addresses anonymously (so-called IP masking).
The legal basis for the data processing is your consent to the use of cookies and web tracking in our information banner (consent by unambiguous confirmation of an action or behavior) in accordance with Art. 13 para. 1 DSG and Art. 6 para. 1 lit. a GDPR.
On our behalf, Google will use the information obtained with the help of the Google Tag Manager to evaluate your visit to this website, to compile reports on website activity and to provide us with other services related to website and internet usage.
Google stores the data relevant for the function of the Google Tag Manager for as long as it is necessary for the fulfillment of the booked web service. The data collection and storage is anonymized. If there is a reference to a person, the data will be deleted immediately, insofar as this does not conflict with any statutory retention obligations. In any case, the data will be deleted after the expiry of the retention period.
You can prevent the collection and transmission of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser, installing a script blocker in your browser or activating the "Do Not Track" setting of your browser. You can also prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link http://tools.google.com/dlpage/gaoptout?hl=de . Google's security and privacy policies can be found at https://policies.google.com/privacy.
We use the Google Fonts service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: http: //www.google.com/ on our site. According to the assessment of the Swiss authorities, the processing takes place in safe third countries. The list of states of Switzerland can be found at the following link: https://www.edoeb.admin.ch/edoeb/en/home/data-protection/handel-und-wirtschaft/transborder-data-flows.html. The transfer of personal data also takes place to the USA. For the transfer of personal data to the USA, there is an adequacy decision on the EU-US data protection framework of the EU Commission within the meaning of Art. 45 of the General Data Protection Regulation (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en). The operator of the service is certified under the DPF, so that the usual level of protection under the GDPR applies to the transfer.
The legal basis for the transfer of personal data is your consent pursuant to Art. 4 para. 5 DSG or Art. 13 para. 2 DSG and according to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have made on our website.
We use the Google Fonts service to be able to embed attractive fonts on our website to show you our website in a visually better version. The service can also be used on our website if other Google services are reloaded on our website that require Google Fonts fonts to run. This is the case, for example, if our website uses Google services that require Google Fonts to run.
For the processing itself, the service or we collect the following data: Data about fonts, IP address of the page visitor, statistics on the use of fonts and other data from Google services related to our website.
If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transfers the required data. In the course of order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. When using the Google service on our website, Google may transfer and process information from other Google services in order to provide background services for the presentation and data processing of the services offered by Google. For this purpose, data may also be transferred to the Google services Google Apis, Google Cloud and Google Ads in accordance with Google's privacy policy. You can view the certification in accordance with the EU-US data protection framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.
You can revoke your consent at any time. You can find more information about revoking your consent either with the consent itself or at the end of this privacy policy.
For more information on the handling of the transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.
The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.
On some of our websites, we embed YouTube videos and Facebook/Instagram links. The operators of the corresponding plugins are YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter "YouTube") and Facebook Inc, Menlo Park, California. When you visit a page with the YouTube plugin, a connection to the YouTube servers is established. In the process, YouTube is informed which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.
When a YouTube video is started, the provider uses cookies that collect information about user behavior.
For more information on the purpose and scope of data collection and processing by YouTube, please refer to the provider's privacy policy, where you will also find further information on your rights in this regard and settings options for protecting your privacy (https://policies.google.com/privacy). Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
The legal basis for the integration of YouTube and the associated data transfer to Google is your consent.
By calling up YouTube, a connection to Google is automatically established.
Those who have deactivated the storage of cookies for the Google ad program do not have to expect such cookies when viewing YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in your browser.
For more information on data protection at "YouTube", please refer to the provider's privacy policy at:
https://www.google.de/intl/de/policies/privacy/
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may lead to functional restrictions on the website.
On our website, we use active content from external providers, so-called web services. By calling up our website, these external providers may receive personal information about your visit to our website. This may involve the processing of data outside of Switzerland and the EU. You can prevent this by installing an appropriate browser plugin or disabling the execution of scripts in your browser. This may lead to functional restrictions on the websites you visit.
We host our website with Webflow. The provider is Webflow, Inc, 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter: Webflow). When you visit our website, Webflow collects various log files including your IP addresses.
Webflow is a tool for creating and hosting websites. Webflow stores cookies or other recognition technologies that are necessary for the display of the page, to provide certain website features and to ensure security (necessary cookies).
For details, please refer to Webflow's Privacy Policy: EU & Swiss Privacy Policy | Webflow 41.
The use of Webflow is based on Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. Insofar as a corresponding consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, provided that the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: EU & Swiss Privacy Policy | Webflow 41.
We use the CloudFlare service of Cloudflare, Inc., 101 Townsend St, 94107 San Francisco, United States, e-mail: support@cloudflare.com, website: https: //www.cloudflare.com/de-de/ on our site. Your personal data is transferred to so-called unsafe third countries. In doing so, we have used appropriate bases to ensure that the partners involved comply with the data protection laws applicable in Switzerland (usually EU standard contractual clauses) in accordance with Art. 6 para. 2 let. a DSG. You have given your consent to this or there is a direct connection between the state and the conclusion of the contract. The transfer of personal data also takes place to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US data protection framework of the EU Commission within the meaning of Art. 45 of the General Data Protection Regulation (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en). The operator of the service is certified under the DPF, so that the usual level of protection under the GDPR applies to the transfer.
The legal basis for the transfer of personal data is our legitimate interest in the processing pursuant to Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in achieving the purpose described below.
Cloudflare is a so-called content delivery network that provides security features in addition to splitting the website across multiple servers. Cloudflare also acts as a reverse proxy for our website.
You can view the certification in accordance with the EU-US Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000GnZKAA0 .
With regard to the processing, you have the right to object pursuant to Art. 21 GDPR. You can find more information at the end of this privacy policy.
For more information on the handling of the transmitted data, please refer to the provider's privacy policy at https://www.cloudflare.com/privacypolicy/.
We use Hotjar to better understand the needs of our users and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experiences (e.g., how much time they spend on which pages, which links they click, what users like and don't like, etc.) and allows us to build and maintain our Service using user feedback.
The legal basis for the transfer of personal data is our legitimate interest in the processing pursuant to Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in achieving the purpose described below.
Hotjar uses cookies and other technologies to collect data about our users' behavior and their devices. This includes a device's IP address (processed during your session and stored in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language in which our website is displayed. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually prohibited from selling the data collected on our behalf.
For more details, see the "About Hotjar" section on the Hotjar support website: https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar
We use on our website the service Vimeo of the company Vimeo, Inc., 555 West 18th Street, 10011 New York, United States, e-mail: Privacy@vimeo.com, website: http://www.vimeo.com/. Your personal data is transmitted to so-called unsafe third countries. In doing so, we have used appropriate bases to ensure that the partners involved comply with the data protection laws applicable in Switzerland (usually EU standard contractual clauses) in accordance with Art. 6 para. 2 let. a DSG. You have given your consent to this or there is a direct connection between the state and the conclusion of the contract. From the EU's perspective, the data processing takes place in a third country for which there is no adequacy decision by the EU Commission. Therefore, the usual level of protection of the GDPR cannot be guaranteed for the transfer, as it cannot be ruled out that in the third country, e.g. authorities can access the collected data.
The legal basis for the transfer of personal data is your consent pursuant to Art. 4 para. 5 DSG or Art. 13 para. 2 DSG and according to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have made on our website.
Videos from the Vimeo platform are integrated on our website via the Vimeo service.
You can revoke your consent at any time. You can find more information about revoking your consent either with the consent itself or at the end of this privacy policy.
For more information on the handling of the transmitted data, please refer to the provider's privacy policy at https://vimeo.com/privacy.
The provider also offers an opt-out option at https://vimeo.com/privacy.
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
According to Article 20 of the General Data Protection Regulation, you have a right to receive personal data concerning you. We will provide the data in a structured, common and machine-readable format. The data may be transferred either to you or to a controller designated by you.
Upon request, we will provide you with the following data:
We will transfer the personal data directly to a controller of your choice, as far as this is technically possible. Please note that we are not allowed to transfer data that affect the overriding interests of third parties, or only to a limited extent, in accordance with Article 9 (1) b of the FADP and Article 20 (4) of the GDPR.
We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new privacy policy will then apply to your next visit.
If you have any questions regarding data protection, please send us an e-mail: info@hotel-eggishorn.ch
Your mountain hotel in the heart of the Aletsch Arena.
